riyafashion.in

FAQ

We specialize in premium Indian ethnic wear, including unstitched dress materials, ready-to-wear Kurta Pant sets, Kurta Pant Dupatta sets, elegant Co-ord sets, premium Sarees (Organza, Raw Silk, Satin, Chanderi), modern One-pieces, tailored Blouses, and statement Jewellery.

Our unstitched dress materials come as a set of running fabrics for the top (kurta) and bottom, typically accompanied by a matching dupatta. This allows you to get the outfit custom-tailored to your exact measurements and preferred neckline or sleeve style.

  • For Silk, Organza, Satin, and heavily embroidered/pearlwork pieces: We strictly recommend Dry Clean Only to preserve the fabric sheen and delicate handiwork.

  • For Cotton and casual Chanderi mixtures: Gentle hand wash in cold water with mild detergent is recommended. Always dry in shade.

We accept all major credit/debit cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and popular digital wallets. Secure payment processing ensures your transactions are completely safe.

 

Since we process orders quickly to ensure fast delivery, modifications or cancellations can only be made within 2 hours of placing the order. Please reach out to our support team immediately via our Contact page for assistance.

 

  • Processing Time: Orders are typically dispatched within 1–2 business days.

  • Delivery Time: Once shipped, standard delivery takes 3 to 7 business days across India, depending on your location.

We want you to love your purchase! We offer a hassle-free 7-day return/exchange window from the date of delivery for unused, unworn items with all original tags and packaging intact.

  • Note: Custom-stitched items or heavily discounted items may not be eligible for return.

We maintain strict quality checks, but in the rare event that your product arrives damaged or incorrect, please take a clear photo/video of the packaging and product and contact us within 24 hours of delivery. We will arrange a free replacement or full refund immediately.

 

Once your return package is received and inspected at our warehouse, your refund will be processed back to your original payment method within 5–7 business days.